Regardless of the fact that the web hosting service provided by the different companies is nearly identical, every provider has got a personalized platform with its own tweaks and ways to execute given procedures. That is why, an info-crammed knowledge base will be unbelievably useful both for people with little or no prior experience and for technically trained users who will ultimately find out how specific procedures are performed, but will lose some time meanwhile. The purpose of such a knowledge base is to help make the service quick and simple to use, sparing users plenty of time and energy. The result is more content customers, as they can quickly find the info they’re searching for, and a whole lot less work for the client service team, because typically most of the inquiries and difficulties that customers have got are already outlined in the knowledge base. Provided that the articles themselves are professionally written and cover more topics, you will be able to learn more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Cloud Website Hosting
If you purchase a cloud website hosting account from us, you’ll have access to our exhaustive online documentation where you will find information about more or less everything connected to our web hosting solutions. The topics vary from how to set up an email address on your cell phone, to how to do various things using an .htaccess file. The articles themselves are written in a simple-to-comprehend manner and include thorough guides on how to execute a particular task in your Hepsia Control Panel. You can also find info that is not associated directly with Hepsia, for example one that concerns online applications on your computer. The complete collection of articles will be available in the Control Panel’s Help section, but those that are dedicated to a specific Control Panel section can be accessed on the spot. Considering the fact that we’ve included as many topics as possible, you’ll be able to become aware of pretty much everything related to your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the elaborate online documentation that we have prepared for you. The articles offer general info on our hosting services, how-to manuals about the separate functions that you can access, plus troubleshooting guidelines that can help you recover common problems that you might confront. The topics that we’ve included cover just about everything, from easy things such as how to host a brand-new domain in the account, to more complex ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a certain Control Panel section will always be available on the right side of the page that you are on, while the whole article collection is accessible through the all-encompassing Help section.