A Control Panel is a web-based user interface where you can control numerous aspects of your online presence. As an illustration, you can create or modify site files, set up and check e-mail messages, manage databases, check visitor statistics and so on. These things are carried out via buttons and menus inside an internet browser and the Control Panel may also be called ‘back office’, i.e. the administration area associated with your hosting account. Most Control Panels out there will allow you to handle all hosting-related matters, but you'll commonly require a different system to control payments or to get a new domain in case the company offers domain registrations. Depending on the platform they employ, you could be able to use the billing account to open a support ticket to ask a question or to diagnose an issue also, or you might have to use a 3rd system.