Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help Center integrated into Trusted Web Hosting’s Web Hosting Control Panel offers a collection of help articles and frequently asked questions. Aimed towards solving any common issue that you could possibly encounter, they are contributed by our support team of capable techs.

  • Top quality support service
  • Video Tutorials

  • For those of you who would like to find out how to address a commonly experienced issue by watching a how–to video, we’ve added a collection of video tutorials to our Web Hosting Control Panel. All the instructional video clips are very short and simple to comprehend. They offer you visual demonstrations of various web site administration activities.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 technical support service and a one–hour support ticket response guarantee. Our accomplished technical support engineers will be available 24 hours a day to respond to your inquiries and to solve any problem that you might possibly encounter. Simply open a client support ticket from the Help Center section and we will get back to you in a flash.