1 hour ticket response
We are specialized in offering a swift and appropriate reply to each customer support ticket submitted by a user. Our proficient customer support staff members will examine your issue and will think of the best solution. We offer a 1–hour response time guarantee for all support tickets. In fact, our average support ticket response time has proved to be 20 minutes.
An Excellent Client Support Service
Our tech support engineers possess enormous experience in the Linux cloud website hosting services sector and are practiced enough to find a quick answer to your problem. If, however, the situation at hand is not within the competence of a support technician, the customer support ticket will be forwarded to a developer or sysadmin for further assistance.
A User–Friendly Help Center
In the Web Hosting Control Panel you can find an easy–to–browse Help Center section where you can find quick suggestions on how to use our web hosting services. You can get the answers to your inquiries in the F.A.Q. section, find more hints in the web hosting account administration articles or check the step–by–step video tutorials.