Support and Help Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Resolution Warranty

  • Our tech help crew is available round–the–clock to handle all of your service questions. Each ticket you send to us is going to be resolved within less than one hour. If your case requires assistance from an admin, we will forward the ticket to the technician on duty and will inform you that the problem is under control.

  • Top quality support service
  • Top–quality Technical Help And Support Service

  • We’ll be on line for you round the clock to offer you advices and customer support and to help you with any issue that you could possibly encounter when managing your virtual server. We’ll help you with all installed in advance packages, like your OS, server admin panel (depending on the VPS type) and the Web Hosting Control Panel designed 100% by our developers.

  • Intuitive help center
  • An Informative Help Section

  • In the Web Hosting Control Panel that is available for free in your virtual server, you’ll find an insightful Help section, which includes everything you need to have knowledge of when managing your sites and apps. We have introduced a range of how–to reports and video training that present the essential web site management tasks in an easy–to–understand fashion.